About-Us

Trolleybag.org is an e-commerce platform specializing in the sale of trolley bag products. We take privacy and security very seriously, and we respect the rights of our website visitors and customers. This Privacy Policy outlines the types of information we gather when you use our website and how we use this information.

  1. Information We Collect

We collect two types of information: Personal Information (which could be used to uniquely identify an individual) and Non-Personal Information (which is non-identifiable). We collect this information about our users when they use our website or other related services.

1.1. Personal Information

The following personal information may be collected:

  • Name
  • Contact information including email address
  • Demographic information including postcode, preferences, and interests
  • Information relating to your usage of our website and services

1.2. Non-Personal Information

When you visit our site, our servers automatically collect:

  • Log data: Your IP address, browser type, domain names, access times, and referring website addresses
  • Product interaction data: Which products you view and purchase, the time spent on our pages, other user behavior data

  1. How We Use & Share Your Information

We use the personal information we collect for the purpose of providing our services, responding to any queries you might have, and operating and improving our platform.

2.1. Providing Services

Your information helps us effectively, consistently deliver and improve our services. We may use your information for order processing, billing, and shipping.

2.2. Communication With You

We may use your personal information to communicate with you, for example, sending you promotional emails about our products, updates, and special offers if you have opted in for this communication.

Note: We don’t share your personal information with third parties for their direct marketing unless you explicitly give us permission to do so.

  1. Cookies

Trolleybag.org uses cookies to enhance user experience. A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site.

  1. Control Over Your Information

We believe that users should have control over their information, so we provide you with the following tools:

  • You can request a copy of your personal information in machine-readable format
  • You can correct or update your personal information
  • You can ask us to delete your personal information

  1. Security

Trolleybag.org uses industry-standard security measures to ensure the safety of your data on our site. Though we strive to secure your data, we cannot guarantee complete security due to the inherent vulnerabilities of internet data exchange.

  1. Policy Changes

Trolleybag.org may update this policy from time to time. We will notify you of any significant changes by posting a notice on our site.

Your continued use of our website after such modifications will constitute: (1) acknowledgment of the modified Privacy Policy; and (2) agreement to abide and be bound by the modified Privacy Policy.

  1. Contact Us

If you have any questions or suggestions about our Privacy Policy, please contact us at [email protected].

Last updated on 13 December 2023.

This document was last updated to comply with the current regulations, including but not limited to the General Data Protection Regulation (GDPR).